Privacy policy
Stone Spa takes the protection of your personal data seriously. This page explains what data is processed, why, and what your rights are.
This text is provisional. It must be reviewed by a legal professional before the site goes live.
Data controller
Stone Spa, Frans Demolstraat 2, 1600 Sint-Pieters-Leeuw, Belgium. Contact: stone-spa@outlook.com — +32 496 30 90 00.
Full legal details (legal form, company number, VAT) will be added before the site goes live.
Data collected
The site itself has no contact form and collects no data without your knowledge.
Personal data is processed only when you contact us of your own accord or when you make a booking:
- First name and surname
- Phone number and email address
- Booking details (date, duration, number of guests)
- Any information passed on by the booking platform or the payment provider
Purposes and legal bases
Your data is processed to manage your booking and answer your requests (performance of a contract or pre-contractual steps), to meet our accounting and legal obligations and, where applicable, for the safety of people and property.
Recipients
Your data is never sold or rented. It may be shared with our technical providers (hosting, booking platform, payment) only to the extent needed to deliver the service.
Retention
Booking data is kept for as long as needed to manage the customer relationship, and afterwards for the statutory retention period applicable to accounting records.
Your rights
You have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability. To exercise these rights, write to stone-spa@outlook.com.
You may also lodge a complaint with the Belgian Data Protection Authority (Rue de la Presse 35, 1000 Brussels).
Cookies
The use of cookies is set out in our cookie policy.